New Release: Almighty Support 1.0.6


Reordering departments, better flow automation & minor interface improvements.

What’s new?

Reordering departments

Administrators can now drag-and-drop departments to change the order. The top-most department will be the default department when creating a ticket.

Live browser tab title

The logic was improved to better reflect the current screen. Namely, when the user is in the “new ticket” interface and immediately after submitting a ticket.

Other improvements

If an agent replies to an unassigned ticket, the ticket will now be automatically assigned to them. We added a loading indicator to the ticket replies list. The ticket title in the single ticket view, agent sidebar and the browser tab now uses the same syntax: number followed by title.

Read more

  • Changelog – a complete list of changes.
  • Documentation – learn all the features, options & configuration.
  • Contact us – any questions or suggestions? We are happy to help!

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