New Release: Almighty Support 1.3.2


Major improvements to the “On Behalf” feature.

What’s new?

On Behalf: Client creation

Creating Clients directly from the “New Ticket” form is now possible. The feature will kick in when creating a Ticket On Behalf of a Client, but the email search yields no results.

On Behalf: configuration & control access

The Administrator can enable/disable the entire On Behalf feature, or just the Client creation part. These features can also be limited to Admins, Admins & Managers, or any Staff member (Admin, Manager & Agent).

Other improvements

We improved compatibility with the LoginPress plugin and ensured the submit button in the New Ticket form stays inactive until the form contents are valid.

Read more

  • Changelog – a complete list of changes.
  • Documentation – learn all the features, options & configuration.
  • Contact us – any questions or suggestions? We are happy to help!

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